which configurationg enables a cisco unified contact center express server to fail over to a secondary
cisco unified communications manager server when the primary server fails?
A. no special configuration is needed
B. configure LDAP with a secondary phone
C. configure a second cisco unified communications manager telephone user with an alternate range of
CTI ports
D. configure the telephone provide with a primary and secondary cisco unified communications manager
IP address
Answer: D
which three tasks can an agent perform using email?
A. save the response as draft
B. send the response to supervisor
C. transfer the amail to another CSQ
D. transfer the email to another agent
E. delete the email
F. mark the email as junk
Answer: A C D
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what is the maximux number of concurrent emails an agent can have ?
A. 1 email
B. 2 emails
C. 5 email s
D. 10 emails
Answer: C
Presence integration is a Cisco unified CCX teature available in which of these packages?
A. premium, enhanced,and standard
B. premium only
C. premium with high availability only
D. premium and enhanced\
Answer: A
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The CCIP certification is a professional certification covering the end-to-end protocols used in large scale networks.
To attain this certification tests must be passed in the areas of routing, BGP, MPLS, Quality of service and the routing exam from the CCNP track (642-901 BSCI) modified to 642-902 ROUTE.
Required Exams:
- 642-901 BSCI: Building Scalable Cisco Internetworks (BSCI) or 642-902 ROUTE: Implementing Cisco IP Routing
- 642-642 QOS: Quality of Service
- 642-611 MPLS: Implementing Cisco MPLS
- 642-661 BGP: Configuring BGP on Cisco Routers
There are two composite exams that can be done in place some of the above.
- 642-691 BGP+MPLS: BGP + MPLS Exam (composite in place of 642-611 + 642-661)
- 642-892 BSCI+BCMSN: Routing + Switching Exam (composite in place of 642-901) or 642-902 ROUTE: Implementing Cisco IP Routing
Last day to test for exams 642-901 and 642-892 is July 31,2010.
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Visually impaired Web surfers now have an easy, collaborative way to improve Internet accessibility, thanks to IBM researchers. People with vision problems often rely on software that reads web pages to them. But the software won’t work with every element on a page unless the proper information is there. New software from IBM Research allows the users to report such shortcomings so they can be remedied.
In addition, Internet users who want to help improve Internet accessibility can respond to requests from visually impaired users, using the tool to contribute alternative text that solves the issue. The new text is stored on a Social Accessibility Project server and is automatically accessed each time a registered user visits the originally flawed web site.
“The Web has become an important infrastructure for society,” said Chieko Asakawa, Distinguished Engineer in IBM Research. “Visually impaired users have been experiencing inconvenience in not having good alternative texts which are essential for screen reading software to tell them what’s showing on a Web page to support navigation. To overcome the issue, we came up with an idea of creating a collaboration tool to, for the first time ever, allow visually impaired users and any Internet users who wish to participate in the Social Accessibility Project to work together to make an impact on improving Web content accessibility.”
The Social Accessibility Project Website and collaboration tool are available free of charge on IBM alphaWorks Services website.
A toy manufacturing customer wants to run Microsoft SQL Server.
Which category is applicable for such a solution?
A. E-mail
B. Database
C. Network Infrastructure
D. Systems Management
Answer: B
A customer server has the maximum local storage installed. The customer plans to share this new
storage with other servers.
Which of the following provides that server additional storage?
A. Add External Storage via EXP3000
B. Replace current storage with more dense drives
C. Add External Storage via SAN
D. Add storage expansion blade
Answer: C
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A small business customer is interested in Blades and require some shared storage. They only expect
to have 3-4 blades, but storage wise they expect to require 4TB RAID 1+0. They also require FlashCopy
and Remote Mirroring.
Which of the following will be an issue?
A. FlashCopy is not supported on the DS3000
B. Remote mirroring is supported on the DS3000
C. FlashCopy is supported on the BladeCenter S RAIDed SAS Switch Modules
D. FlashCopy is not supported on BladeCenter S RAIDed SAS Switch Modules
Answer: D
A customer currently has a large group of older 1U servers. Each dedicated to a unique application.
Quick provisioning of the servers is important to the customer.
Which of the following approaches addresses this situation?
A. Virtualization
B. Replace each server with energy efficient servers
C. Upgrade in place to improve performance
D. Implement BladeCenter
Answer: A
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Which types of attachments are allowed in Quality Center?
A. file, URL, system information, JPG, system attachments
B. JPG, file, URL, snapshot, TXT, clipboard, system attachments
C. file, URL, snapshot, system information, clipboard images
D. file, snapshot, clipboard images, JPG, clipboard snaps
Answer: C
Which submodule enables you to check the number of test instances that still need to run?
A. Cycle
B. Baseline
C. Library
D. Releases
Answer: D
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A customer who is reducing their technical staff has requested an Intel server proposal from various
vendors. Which of the following is most relevant to this proposal?
A. Systems Management.
B. Grid Computing
C. Advanced Energy Manager (AEM)
D. Remote KVM
Answer: A
A manufacturing customer wants a consolidation solution that provides scale-out capability and the
highest processor density per rack unit.
Which of the following solutions meets the customer requirements?
A. x3650 M3 with Microsoft Virtual Server
B. BladeCenter JS43 with VMware
C. x3850 X5 with VMware
D. BladeCenter HS22V with VMware
Answer: D
Which of the following Blade servers offer hot swap internal hard drives?
A. HS21
B. HS22
C. HS22V
D. HX5
Answer: B
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Which of the following reasons best describes why the ADM numbering scheme for versioning output is
an example and not mandatory?
A. To show the evolution of deliverables
B. To permit adaptation as required
C. To enable use with the Architecture Content Framework
D. To support change management
Answer: B
Which one of the following statements about the structure of the TOGAF 9 document is true?
A. Part I describes the TOGAF approach to Enterprise Architecture
B. Part II describes the definitions of terms used and the changes between versions of TOGAF
C. Part III describes requirements management and is considered to be the core of TOGAF
D. Part IV describes the ADM: a collection of guidelines and techniques used in TOGAF 9
Answer: A
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Which of the following is the process of abstracting logical storage from physical storage?
A. Storage Area Network (SAN)
B. Network Attached Storage (NAS)
C. Application Virtulization
D. Storage Virtualization
Answer: D
Which of the following methods can reduce employee cost and an organizations carbon
footprint? (Select THREE.)
A. Using public transporttation
B. Compressed work week
C. Use only Energy Star rated equipment
D. Car pooling
E. Active solar panels instead of passive
F. Use air travel instead of video conferencing
Answer: A, B, D
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